Last Minute Hotel Deals and Booking Application - Case Study

Client Profile

Our client is an Indian based emerging pioneer in new technology for last minute hotel deals. They have notable history on travel and tourism management. Their first venture to hotel booking is featured as mobile only start-up which is focused and committed to bring exclusive last minute hotel deals to guests, which are up to 60% lesser compared to traditional online platforms. They offered seamless experience, chosen hotels and acknowledgeable experience which inturn resulted in warm welcoming the application.

Business Requirement

The client wanted a mobility platform that would transform guest experience. They required a solution that would bind their hotel partners and improve booking which would reduce the possibility of rooms being left vacant and consequently drive revenue.

Project Overview

The project involved development of a software application that covers the entire gamut of activities right from portraying deals to the booking phase. We helped develop a content management system (CMS) for hotels with a mobility platform for enhancing deal booking. We delivered a successful user friendly mobile application for the guests improving the customer booking. The application is created in such a way that even if the person is not a resident of the locality, he does not face any difficulty in imprinting the location and facilities of the booking

Grapelime Solution

Grapelime developed a mobile application that works seamlessly on Android devices. The application gives customers access to various deals that makes booking simple and hassle free. The application processes the customer's location and displays the nearby deals. Once the booking is placed the client can check the status and background information of the person placing the booking which further helps in any required communication between the hotel staff and the guest. The client is provided with a user friendly backend login so as to manage the deals to be posted, update the content and images and view the queries at the support desk.Grapelime developed an application suite that includesGuest app - AndroidClient software - Content management system

Features & Functionality

• GPS based location service to track and locate deals.
• View the hotel rooms available as per luxury category and variation in normal price and the deal amount.
• View stay details and extend check-out date.
• Provision to view the amenities available.
• Powered by trip advisor traveler ratings and feedbacks.
• Clear cut information regarding the food/beverage included.
• Online payment gateway for making the reservation.
• 24/7 online support and help desk privilege.

Technologies

• Apache web server
• Database - MySQL
• Language - Php
• Platform - Android , Material design
• Google map API

End Result

• The application was successfully published in Android app stores and features among free applications.
• Last minute hike in booking charges has been a horrendous thought to many and through this application daily deals will be depicted.
• Guest now does not need to visit each official site of hotels to view if there is any fluctuation in the rates or call up to place their booking. This has helped overcome problems such as hike in price, time consumption, call waiting, miscommunication (wrong booking, language issues), and dropped calls.